Skip to Content

Privacy notice

This privacy notice applies to the Department of Communities and Justice (the Department) and its related agencies that comply with NSW privacy legislation when collecting and managing personal and health information.

Privacy notice

The NSW Government's privacy practices in collecting, storing, using and disclosing personal and health information are regulated by the Privacy and Personal Information Protection Act 1998 (NSW) and the Health Records and Information Privacy Act 2002 (NSW). These laws have privacy principles that tell us:

  • what information we can collect and how we collect it
  • how we store and protect personal and health information
  • how you can find out what information we hold and correct it if it is wrong
  • how we can use and disclose your information including special protection for health and other sensitive information
  • how you can complain about breaches of your privacy.

This privacy notice applies to the Department of Communities and Justice (the Department) and its related agencies that comply with NSW privacy legislation when collecting and managing personal and health information. The information we collect from you or from an authorised third party will be held and used by the Department to deliver services and to meet our legal responsibilities. We may also use your information within the Department as a whole, to plan, coordinate and improve the way we provide services. The Department is also legally authorised to disclose information to outside bodies in certain circumstances.

Further information about your privacy rights:

The Department’s Privacy Policy PDF, 191.86 KB outlines the personal and health information handling practices of the Department. It also describes how the Department deals with personal and health information and other data collected. The Department's Privacy Policy provides a framework outlining how the Department manages personal and health information. We are committed to responsibly and properly managing the information we collect and protecting the privacy of our stakeholders, staff and members of the public.

The Department has also recently updated its Privacy Management Plan PDF, 302.45 KB that explains how the Department complies with obligations under the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002.

This privacy statement applies to all the publicly accessible pages on this website.

The Department does not have any responsibility for the privacy policies or practices of non-Departmental sites linked to this site.

Questions concerning the application of this privacy policy or requesting access to information should be directed in writing to:

Open Government, Information and Privacy Unit
Department of Communities and Justice
Locked Bag 4028
Ashfield NSW 2131

Subpoenas

The Open Government, Information and Privacy Unit (OGIP Unit), Legal, is the authorised unit responsible for receiving, recording, processing and disseminating valid subpoenas issued to the Department of Communities and Justice (DCJ).

You can view the department’s policy in full - Subpoena, summons, statutory notice or order requiring production of documents or things PDF, 249.05 KB

What is a Subpoena?

A subpoena is a court order, issued at the request of a party involved in a court proceeding. Subpoenas are issued in both criminal and civil matters by any State or Federal court. Parties to court proceedings, who require child protection, disability, housing, administrative or employment documents, must provide a $100 cheque or money order made payable to the Department of Communities and Justice for conduct money and issue the subpoena with AT LEAST 10 CLEAR WORKING DAYS notice to:

In person to the security desk on the ground floor:

The Proper Officer, DCJ Legal
Department of Communities and Justice
4-6 Cavill Avenue, ASHFIELD, 2131

OR

The Proper Officer, DCJ Legal 
Department of Communities and Justice
Locked Bag 4028
ASHFIELD NSW 2131

Subpoenas put in the post can be sent electronically (with a copy of the cheque or money order) to subpoenas@facs.nsw.gov.au.

Please describe in the schedule what documents are sought. If you require information about a person, a date of birth allows the department to accurately identify the subject person.

Please contact the OGIP Unit by email, or call 9716 2310, if you have any questions regarding the service of subpoenas to DCJ.

Subpoena for production

When a subpoena for documents is issued the requested material will be sent directly to the nominated court.

Subpoena for an officer to give evidence

When a subpoena is issued for an employee of the department to attend and give evidence, the subpoena must be served directly on the officer concerned. Reasonable expenses, as negotiated with the officer or the officer’s manager, must be paid ahead of time.

Additional Processing charges

The basic conduct money of $100 covers files up to 250 pages. If more than 250 pages are covered by the schedule an additional processing charges of 0.25c a page is charged. Courier costs are also recovered. If you wish to be notified where more than 250 pages are identified, you must set this out in the covering letter that accompanies the subpoena. Please also clearly give a contact officer’s name and phone number for any queries that may arise.

Please see Government Gazette Notice dated April 2016 for additional information.

Was this content useful?
Last updated: 26 Apr 2021