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Below is a list of terms, abbreviations and keywords used in this document:

Disability – Under the Disability Inclusion Act 2014 (NSW), we talk about “disability" in relation to a person. This could include a long-term physical, psychiatric, intellectual or sensory impairment that, in interaction with various barriers, may hinder the person’s full and effective participation in the community on an equal basis with others.

DCJ refers to the NSW Department of Family and Community Services.

DCJ Intranet is a website just for DCJ staff that can only be accessed internally.

DCJ Internet refers to our public website.

Plain English is a set of writing principles developed to guide professionals who write as part of their everyday work. Plain English is clear, concise and easy-to-read. Plain English practice avoids jargon, is accountable (for example, ‘We’ meaning DCJ) and uses active verbs, for example, ‘engaging’ not ‘engagement’ and ‘employ’ not ‘the employment of’.

PDF – is short for Portable Document Format. This type of file format is often used to present documents that are long so they are easy to print out. The PDF is designed to be independent of application software, hardware and or an operating system.

Website “accessibility” involves taking steps to make a website easy for everyone to use no matter what their life circumstance. It involves the words we use and the way we create and structure website content so that it can be navigated, read or experienced by a wide range of users no matter their device of choice or particular challenge.

We design our digital channels so those with a visual, auditory, physical, speech, cognitive or neurological disability or impairment that may affect their access to the web can use them.

Web accessibility also helps people from a range of cultural and language backgrounds, learning and literacy levels and with limited time to browse and absorb information.

Web content is the information you see on a web page or within a web application such as a photographic image, a graphic, piece of written text, a form you need to fill in and even video and audio content.

WCAG - Web Content Accessibility Guidelines are comprehensive and internationally recognised. The guidelines were developed in cooperation with individuals and organisations around the world. WCAG aims to provide a universal standard for web content accessibility.

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Last updated: 28 Oct 2020